MC3 Solutions LLC Privacy Policy

MC3 Solutions LLC (“MC3 Solutions”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients and their customers. This Privacy Policy outlines the types of personal information we may collect, how we use it, and the steps we take to ensure it is kept secure.

1. Information We Collect

MC3 Solutions may collect the following types of information:

• Personal Information: This includes information that can be used to identify an individual, such as name, address, email address, telephone number, and payment information.
• Business Information: This includes information about a company or organization, such as company name, address, and contact information.
• Technical Information: This includes information about a client's technology systems and network, including hardware, software, and security systems.
• Usage Information: This includes information about how clients use our services, such as the frequency and duration of service use.
2. How We Use Information

We use the information we collect to provide our clients with IT consulting services and support, to improve our services, and to communicate with clients. This may include using personal and business information to:

• Provide IT consulting services and support, including troubleshooting and resolving technical issues
• Bill clients for services
• Communicate with clients about their accounts and services
• Improve the quality of our services and develop new services
3. Sharing Information

MC3 Solutions will not sell, rent, or lease clients' personal information to third parties. We may share information with third parties for the following purposes:

• To provide services: We may share information with third-party service providers, such as hardware and software vendors, to assist us in providing our services.
• To comply with legal obligations: We may disclose information to third parties as required by law, such as in response to a subpoena or court order.
• To protect our rights: We may disclose information to third parties in order to protect our rights and the rights of our clients.
4. Data Security

MC3 Solutions takes the security of clients' information seriously and implements appropriate technical and organizational measures to protect against unauthorized access, alteration, or disclosure of information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

5. Data Retention

MC3 Solutions will retain clients' information for as long as necessary to provide services and as required by law.

6. Changes to Privacy Policy

MC3 Solutions may update this Privacy Policy from time to time. We will provide notice of any material changes by posting the updated policy on our website.

7. Contact Information

If you have any questions or concerns about our Privacy Policy or the information we collect, please contact us at info@mc3solutions.com.

8. Consent

By using our services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.